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Services - Migration - Analytics & Decision Support

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Analytics & Decision Support

Team: ADM

Eligibility
Consultants/PTSAs
Faculty
Post-Docs
Research Park Tenants
Researchers
Service Providers
Staff
Students
Requesting the Service
Data & Analytics Team can be reached directly by sending an email to Data & Analytics Team and for any support related queries, you can send an email to IT helpdesk on ithelpdesk@kaust.edu.sa. 
Charges
No charges. However, for any deliverables where the efforts exceed 20 days, the scope will be determined and efforts will be estimated for any cost factors.
IT Support Availability
8 AM - 5PM | Sunday - Thursday
Accessibility
Service can be accessed through:

Online: (appropriate access provisioned user ID and password will be required to login)
  1. Executive Information System 
  2. SAP Analytics Cloud
  3. Microsoft Office 365
Applications via Parallels 2x Client: (appropriate access provisioned user ID and password will be required to login)
  1. Analysis for Excel
  2. Crystal Reports 2013
  3. Crystal Reports for Enterprise
  4. Dashboard Designer
  5. Design Studio
  6. Information Design Tool
  7. Microsoft Power BI
  8. Query Designer
  9. SAP GUI 
  10. SAP Lumira
  11. Universe Design Tool
  12. Web Intelligence
  13. Xtract Designer
Documents
Datawarehouse & BI Introduction V9.pdf
Information technology website.docx
Related Services
Research data Sharing
Team: Data Center, Infrastructure & Storage, Systems Teams
Account Extension
Team: Data Center, Infrastructure & Storage, Systems Teams
Wireless - iCampus
Team: Networks and Communication
Library Excessive Download – Reconnection
Team: Information Security
External Account Extension
Team: IT Content (Beta)
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