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To access the Guest_VIP network you will need a valid phone number for account registration.

For international phone numbers, you need to make sure your phone is on Roaming mode and can receive the SMS’s.

Basic service and support is currently provided across University at no cost. Policy is currently under review and additional fees might apply for premium service in the near future.

8 AM - 5PM | Sunday - Thursday

If you are in a location where wireless has been activated, please ensure that your wireless device's settings are turned ON, and follow the guide "Guest_VIP connect guide"

If you are still unable to connect your device and require technical assistance, please contact the IT Helpdesk
By E-mail: ithelpdesk@kaust.edu.sa
By phone:
Within campus at 900 (Select Language) option 1.
Outside Campus at 012-808-0900, (Select Language) option 1.