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Services - Migration - Wireless – eduroam

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Wireless – eduroam

Team: Networks and Communication

Eligibility
Faculty
Post-Docs
Research Park Tenants
Staff
Requesting the Service

Charges
Basic service and support is currently provided across University at no cost. Policy is currently under review and additional fees might apply for premium service in the near future.
IT Support Availability
8 AM - 5PM | Sunday - Thursday
Accessibility
To access eduroam network for KAUST users you will need your KAUST Username and Password. The Username should be in the form of username@kaust.edu.sa

For guests visiting KAUST from an eduroam connected university, they need to use the same username and password from their home university.

If you are in a location where wireless has been activated, please ensure that your wireless device's settings are turned ON, and follow the guide "eduroam Configuration guide"

If you are still unable to connect your device and require technical assistance, please contact the IT Helpdesk
By E-mail: ithelpdesk@kaust.edu.sa
By phone:
Within campus at 900 (Select Language) option 1.
Outside Campus at 012-808-0900, (Select Language) option 1.
Documents
eduroam Configuration guide.pdf
MAC OS driver.dmg
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